Ardmore Telephone Voice Services
Our voice services include local/home phone, advanced calling features and voice mail.
Giles & Lincoln Counties
Local Service / Basic Telephone: $13.00 per month
Limestone County
Local Service / Basic Telephone: $15.73 per month
Madison County
Local Service / Basic Telephone: $16.30 per month
Contact Information
Business Office: 256-423-2131
After Hours Trouble Report: 256-423-2122
E-Mail: customerservice@ardmore.net
Click HERE for information about Lifeline Services and to see if you qualify for assistance with your telephone or broadband bill.
Calling Features
Please click on a tab below to read a description of the Custom Calling and CLASS Calling Features we offer.
Custom Calling Features
- Call Forwarding
- Calling Waiting
- Cancel Call Waiting
- Speed Calling
- Teen Service
- Three-Way Calling
- Warm Line
Call forwarding lets you transfer your incoming calls automatically to any other telephone you can dial within the continental U.S.A. without the assistance of an operator.
CLASS Services
With CLASS service features, use the “*” and “#” keys on your touch tone phones, along with the number codes, to use the services. This service also works with calls made to or from available telephones.
- Call Block
- Caller ID
- Call Forwarding Preferred
- Call Return
- Call Selector
- Call Trace
- Repeat Dial
- Wake-Up Service
Enables you to see the telephone number of persons calling from within your service area before the call is answered. After the first full ring, the caller’s number appears on the caller ID unit purchased separately and attached to your telephone. The type of information and the number of calls that will be displayed are dependent upon the display unit.
Voice Mail Instructions
Press 1 to get NEW MESSAGES:
2 = Save message
3 = Delete message
4 = Reply to message
5 = Copy message
# = Leave as new message and go to next message
* = Back to main menu
Press 2 to SEND a MESSAGE:
– Record message and press #
– To send message press #
Press 3 to work with GREETINGS MENU:
2 = Extended absence greeting
3 = System generated greeting or change recording of name
5 = Greeting they will hear while you’re on the phone
6 = Out of hours greeting
* = Exit menu
Press 4 to change MAILBOX SETTINGS:
2 = Hands free and time saver options
3 = Security options
5 = Notification options
6 = Additional settings
* = Exit menu
Press 6 to hear DELETED MESSAGES:
2 = Restore
3 = Permanently delete
4 = Reply
5 = Send a copy
EXIT / LEAVE Mailbox and log-on as another subscriber:
– Dial *
Leave mailbox and log-on as another subscriber:
– Enter 10 digit phone number followed by #
– Enter pin code followed by #
Helpful Hints:
– Dial 0
ACCESS NUMBERS:
Limestone County: 256-423-6245
Madison County: 256-420-6245
Giles County: 427-6245
Lincoln County: 427-6245
New Market: 256-379-6245
Elkmont: 256-732-6245
Minor Hill: 565-6245
McBurg: 732-6245
CUSTOMER SUPPORT
Local: 256-423-2131
Toll Free: 800-830-9946
After Hours: 256-423-2122
e-mail: customerservice@ardmore.net
NEWS & INFO
Keep up to date on news, information and announcments concerning Ardmore Telephone services and support.
NEWSLETTER
The Ardmore Connection Magazine is a bi-monthly publication that includes a variety of current topics and info about our company.